Terms and Conditions
1. General Provisions
1.1. By using the Want.am website, users agree to these rules.
1.2. Want.am is an online store for creative gifts.
1.3. All materials published on the website belong to Want.am and are protected by copyright.
2. Ordering and Delivery
2.1. An order is considered confirmed only after the order form has been completed on the website and payment has been successfully processed.
2.2. Want.am undertakes to deliver orders correctly and on time, except in cases of force majeure.
2.3. Delivery conditions and time frames are set out in the relevant section of the website.
3. Payments
3.1. Payments may only be made using the methods listed on the website.
3.2. Want.am guarantees the confidentiality of users’ payment data.
3.3. If you experience a problem with payment, please contact our support team.
4. Return Policy
4.1. Returns or exchanges are possible if the product does not match the order or has a manufacturing defect.
4.2. Return requests are accepted within 14 days of delivery.
4.3. Details about returns are provided in the Return Policy section of the website.
5. Users’ Obligations
5.1. Users must provide accurate information when placing an order.
5.2. Users must receive their orders at the specified address and on time.
5.3. Users must not use the website for unlawful purposes or take actions that could harm Want.am.
6. Liability
6.1. Want.am is not liable for non-delivery or delays caused by user error or inaccurate information provided by the user.
6.2. Want.am is not liable for problems caused by force majeure.
7. Dispute Resolution
7.1. All disputes are resolved through negotiation.
7.2. If an agreement cannot be reached through negotiation, disputes are resolved in accordance with the laws of the Republic of Armenia.
8. Changes to the Rules
8.1. Want.am may change these rules at any time without prior notice.
8.2. Changes to the rules take effect when they are published on the website.
9. Contact and Support
9.1. If you have questions or experience any problems, please contact us using the contact methods listed on the website.
10. User Data Security
10.1. Want.am places great importance on protecting users’ data.
10.2. Users’ personal data is processed in accordance with the Republic of Armenia’s Law on Data Protection.
10.3. Want.am does not share users’ personal data with third parties unless this is necessary to fulfill an order.
11. Identifying and Resolving Problems
11.1. Users must notify Want.am immediately if they notice a technical problem on the website.
11.2. In the event of technical problems, Want.am undertakes to restore the website as quickly as possible.
11.3. Want.am is not liable for damage resulting from technical problems caused by the user’s computer or internet connection.
12. Account Suspension and Deletion
12.1. Want.am may suspend or delete a user’s account if the user is found to have violated the website’s rules.
12.2. Want.am notifies users of account suspension or deletion by email.
12.3. Suspended users may contact the support team to clarify the issue and request account restoration.
13. Website Downtime
13.1. Want.am may temporarily suspend the website for maintenance.
13.2. Users are notified of maintenance in advance on the website or by email.
13.3. Want.am aims to complete maintenance as quickly as possible and with minimal inconvenience.
14. User Feedback
14.1. Want.am encourages users to leave feedback about products.
14.2. Feedback must be respectful and appropriate.
14.3. Want.am may remove feedback containing insults, obscene language or false information.
Thank you for choosing Want.am! Your trust matters to us.
